We appreciate our customers and are here to help!
Based on our 25 years of industry expertise, we invested a lot of time and energy to develop FAQ’s and information throughout our site that should have your questions covered! Just like with our independent learning methodology, we point you in the right direction and you take it from there! Remember, at the college-level, research is a part of learning!
In order to keep our prices competitive and continue to provide high quality educational products and services, we run a lean customer support team! Should you have a question not answered within our site and/or FAQ’s, please reach out to us via live chat or email. If we are unable to resolve your issue via live chat or email, we will gladly have one of our support specialists contact you by phone! We DO have humans here to help you!
Customer Support is available between the hours of 8:00am EST and 8:00pm EST. If you reach out to us outside of these hours, a support specialist will contact you back within 24-48 business hours.